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TABC Certification Practice Test (Texas)· Texas Alcoholic Beverage Commission (TABC)

According to TABC's steps for refusing service, what should you do first when you decide to refuse an intoxicated customer?

Choices

  • AKeep calm and tell management right awayCorrect
  • BPhysically remove the customer from the building
  • CAnnounce loudly that the customer is drunk
  • DConfiscate the customer's car keys

Answer

Keep calm and tell management right away

TABC's steps for refusing service include keeping calm and telling management right away, then politely refusing without judgmental statements.

Practice the full TABC Certification Practice Test (Texas)

42 questions in the pool · 25-question timed exam.